Critical issues in data centre in the Netherlands

Since april 10, 2017 we are experiencing issues on our network due a big issue in DC2 of Serverius. We could not update yesterday due this issue this website was suffering from downtime and latency. We did updated on our support website hosted on a very different cloud in Chicago United States.

We updated about this issue on our support website:

Currently we are experiencing issues again and this is a serious issue due to most big players are affected, we found a link in Dutch about this issue in Serverius DC2 Data Centre:

We will keep you updated, we have no influence at all regarding the network problems.

Here is the update:

We currently are experiencing some network issues in the Netherlands. All websites on the Cloud are temporary unreachable, it started at 12:06 PM today Pacific Time. The cloud is up and then down even our provider is unreachable. As soon as we know more about this issue we will update the information.

We had a downtime of 30 minutes total, instances are coming up one by one and then down again. It is raining server monitor message alerts right now. Response time of websites are very slow,  We wait to see what is happening and a reply from our cloud provider.

Update: 14:53 PM Pacific Time

The cloud has been up for a while and currently down again, it has been up and down for a while now. Still raining server alerts here. There is an infrastructure issue going on.

Update: 19:32 Pacific Time:

All is running smooth again for some hours now. There was a network issue that affected our Cloud Provider in the Netherlands. We had a total down time of 2 hours and 5 minutes on April 10, 2017. According to internet references a whole region was affected including television, telephony and some other big providers, the source was the Technotop Network & Serverius DC2.

Update 02:58 AM, april 11, 2017 Pacific Time:

The Serverius engineers indeed found the problem, and with a quickfix the problem solved for now. But they are in contact with the core switch supplier (Cisco) for a permanent solution. Of course we will keep you informed.

Update 02:58 AM, april 11, 2017 Pacific Time:

All problems seems to be stabilized we did not had any problems anymore.

Sorry for the inconvenience,

Team Cloudzola